We currently offer 4 shipping methods for you to choose according to your budget. We ship packages worldwide, regardless of your location. However, some of the shipping methods that we offer may not be available in your country. The shipping rates may also vary depending on your country of residence. Please read below for more information.

• Hong-Kong Airmail Free Shipping
• Hong-Kong Registered Airmail
  
• DHL Express Delivery
  
• UPS Express Delivery

100% Free Shipping

This option guarantees that your order gets shipped for free, via Hong-Kong Airmail. The shipping delays greatly differ depending on your country of residence. You may receive your order under 2 to 5 weeks.

Hong-Kong Registered Airmail

The Hong-Kong Registered Airmail method is similar to the method above: your order is shipped normally. Again delays vary from 2 to 5 weeks depending on your country of residence.

This method ensures that your parcel is registered and a tracking number is given to you to let you track the parcel during the shipping process. The tracking number is sent to you by email automatically, and you may also find it at any time from the order status page.

Please note that tracking registered airmail is not anywhere near as accurate as courier serivces own tracking systems, such as DHL and UPS. Tracking details will often not appear for several days after shipping so please be patient. We recommend you use DHL or UPS if you want to keep track of your parcel easier.

DHL Express Shipping

The DHL Express shipping method is one of the fastest you can get. You will usually receive your order within less than 1 week after your order is shipped. You can track your order very accurately and at any time.

UPS Express Shipping

The UPS Express shipping method is also very fast. You will usually receive your order within less than 1 week after your order is shipped. You can track your order very accurately and at any time.

Return & Exchange

6 months warranty

Almost all the products we sell are subject to a 6-months warranty. Only a few select products are not eligible to the 6-months warranty:

• replacement screens and screen protectors

The products listed above do not benefit from the 6-months warranty.

The conditions for returning a product are as follows:

• We will exchange or fix products that fall under the 6-months warranty if the product ceased to function or suffered from a manufacturing defect appearing within the 6 months period after the order is shipped.
• We will not accept to exchange or fix a product if the damage was caused directly or indirectly by you.
• In order to establish whether or not you may return the product to us, please contact our customer support.
• If the customer support department authorizes it, you may return the product. Upon receiving the product, we will send you a new one or take some time to fix your product. The shipping costs for returning the product to us are not subject to refund. You will not need to pay any additional fee for us to ship your new parcel, however we will send it using standard shipping. Should you wish to receive it quicker, please contact us to arrange the payment of the express delivery fee.
  

Placing an order on R4R4i.com implies that you are fully aware of these conditions and that you agree with them without reserve.